Privacy Policy – naratif.pro

Last updated: 28 April 2025

1. Introduction

Welcome to naratif.pro ("Platform," "Service," "we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use naratif.pro.

By using our services, you consent to the practices described in this Policy. If you do not agree, please discontinue use immediately.

 

2. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

2.1 Information You Provide

• Account Registration: Name, email address, phone number (optional), and password.
• Payment Information: If you subscribe, we may collect payment details via third-party payment processors or through In-App Purchases (IAP). We do not store your full credit card details.
• User Support: Information you provide when you contact us for support.

2.2 Information We Automatically Collect

• Device Information: Device type, operating system, unique device identifiers, browser type, and IP address.
• Usage Information: Pages viewed, time spent, interactions with content, and other usage statistics.
• Cookies & Tracking: We use cookies and similar technologies to improve your experience.

2.3 Third-Party Information

If you access naratif.pro through third-party platforms (e.g., Apple App Store, Google Play Store, or social login providers), they may share certain information with us based on their policies and your settings.

 

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Platform.
• Process your subscription payments and manage billing.
• Improve and personalize your user experience.
• Send important updates, newsletters, and promotional materials (you may opt out at any time).
• Respond to your questions and provide customer support.
• Detect and prevent fraud, abuse, and security risks.
• Comply with legal obligations.

 

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

• Service Providers: Companies that perform services on our behalf, such as payment processing, hosting, analytics, and customer support.
• Legal Authorities: When required by law, subpoena, or legal process, or to protect the rights, property, or safety of naratif.pro, our users, or others.
• Business Transfers: In the event of a merger, sale, or asset transfer, your information may be transferred to the new owners.

 

5. Payment Information

Payments are processed securely via third-party payment processors and/or In-App Purchase (IAP) systems. Your financial information is handled directly by these providers according to their own privacy policies. naratif.pro does not store your full credit or debit card details.

 

6. Your Rights & Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Objection: Object to our processing of your information for marketing purposes.

You can also unsubscribe from our emails at any time by clicking the "unsubscribe" link in our communications.

 

7. Data Retention

We retain your information for as long as necessary to provide services, fulfill transactions, and comply with legal obligations. If you delete your account, some information may remain in backups or archived records for compliance purposes.

 

8. Security

We implement appropriate technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials.

 

9. Children's Privacy

naratif.pro is not intended for users under 18 years old without parental consent. We do not knowingly collect personal information from children without appropriate authorization.

If you believe we have collected a child’s information without consent, please contact us immediately.

 

10. International Users

If you are accessing naratif.pro from outside Malaysia, you consent to the transfer and processing of your information in Malaysia and other jurisdictions.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via email or Platform notifications.

Continued use of naratif.pro after changes indicates acceptance of the updated Policy.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Email: support@naratif.pro
Website: www.naratif.pro